Need help?
Frequently Asked Questions
products
Yes all products from Make Up Store is vegan.
Yes, all products from Make Up Store are cruelty free, meaning that we do not test any products or ingredients on animals.
We do not use animal hair in our brushes. All our products are vegan.
order
No, you can place an order as a guest if you prefer not to create an account. We do recommend you to sign in to take part of any upcoming offers and to make future purchases more convenient.
As soon as your order is registered you will receive a confirmation e-mail with information regarding your order.
You will receive an e-mail notification once your order are dispatched. Once your order has reached your local delivery office you will be notified by a text message or an e-mail.
Unfortunately, once the order has been processed you can not do any changes to your existing order.
PAYMENT
You can choose to pay your order by credit card, debit card or in selected regions by an invoice from Klarna.
Any questions regarding your invoice from Klarna we advice you to contact Klarna customer service. You can find their contact information on your invoice.
DELIVERY
Please expect 1-7 days for delivery in the European Union and 7-21 days for the rest of the world. Delivery may take longer due to unexpected events. For more information please go here.
Your order will be delivered by PostNord in Sweden and Denmark, and by DB Schenker or their local delivery partners in the rest of the world. Depending on your location, the package will be delivered to your address or to the closest pick-up location. You will be notified by the delivery provider when the package has been delivered.
The shipping cost varies depending on your location. Once you place your order and are ready for check-out you can view the shipping cost before the order is final. We offer free shipping for orders that exceed a certain amount.
Make Up Store deliver to many countries worldwide. If your country is not available at check-out please contact our customer service atinfo@makeupstore.se
Orders outside of the European Union may be subject to import taxes or custom fees upon arrival. When ordering from makeupstorecosmetics.com the recipient of the order is fully responsible for any of the import fees and of all laws and regulations of the import destination.
RETURNS
We have a 14-day right of withdrawal for purchases from us. Please contact our customer service atinfo@makeupstore.seand we will help you.
Please contact our customer service atinfo@makeupstore.seand we will see if we still have a chance to stop the order.




